FREQUENTLY ASKED QUESTIONS
PRODUCT
What is the difference between a Water Polo swimsuit and a Swimming swimsuit?
What is the difference between a Water Polo swimsuit and a Swimming swimsuit?
The fabric composition and the shape of the swimsuit are identical in both cases. The only difference is that the Water Polo swimsuit has an inner lining on both the front and back. However, the Swimming swimsuit only has it on the front.
This causes the Water Polo swimsuit to fit more tightly to the body compared to the Swimming one, and consequently, the sizing of the WP swimsuit is somewhat smaller. For this reason, it is recommended to choose one size larger than usual if you decide to buy a Water Polo swimsuit (if you usually wear a size M from another brand, we suggest ordering a size L if it is a Turbo Water Polo swimsuit). However, this does not apply to Turbo Swimming swimsuits, which correspond to the same sizing as other brands.
Do the swimsuits in the photo below have different shapes?
Do the swimsuits in the photo below have different shapes?
On the website, you can find different images depending on the swimsuit. This is because in some cases the image is an illustration (an exact computer-generated representation of the swimsuit) and in other cases the garment has been photographed after being made. Although the shape may appear different, the reality is that both swimsuits have the same shape after manufacturing. This applies to both women's and men's swimsuits.
All patterns have been meticulously studied to ensure they fit ergonomically to the different shapes of each body.
Can Water Polo swimsuits be used for Swimming or other water sports?
Can Water Polo swimsuits be used for Swimming or other water sports?
Of course. They are called "Water Polo" swimsuits because they are specially designed for playing this sport. However, they can also be used for recreational swimming, going to the beach, or any other water sport. They are considered the most durable and long-lasting swimsuits in the world.
How long can your swimsuits last (lifespan)?
How long can your swimsuits last (lifespan)?
Our fabric has been scientifically tested to withstand the most extreme conditions. The tests carried out certify that our fabric can perfectly resist the chemicals in pool chlorine and abrasion from sun exposure. Over time and with regular use of the garments, the shine and color of the swimsuit do not fade. We use the best raw materials on the market to guarantee a long product lifespan.
That is why our swimsuits are Made in Spain. This way, we can ensure the best quality in cutting and garment construction. Turbo swimsuits are considered by many to be the most durable swimsuits in the world.
Do the colors of the swimsuits shown on the computer (or mobile) screen have the same saturation and brightness as the actual/physical swimsuit?
Do the colors of the swimsuits shown on the computer (or mobile) screen have the same saturation and brightness as the actual/physical swimsuit?
On our website, there are two types of product images: illustrations and real product photos taken with a physical sample. If the swimsuit you are viewing is an illustration (computer-designed), there may be a slight difference from the actual product color.
However, in the vast majority of cases, the final result is usually much better than the image seen on screen. That is, the brightness, color, and saturation of the design are usually considerably higher. Therefore, the colors are more vivid and beautiful.
What care does my swimsuit need (use and maintenance)?
What care does my swimsuit need (use and maintenance)?
To maximize the product's lifespan, we recommend following the washing and drying instructions described in the footer section of the website called “Use & Care.” This way, we ensure that the fabric fibers remain in the best possible condition, allowing us to enjoy the swimsuit for a longer period.
How can I choose the most suitable swimsuit (or bathing suit) for me?
How can I choose the most suitable swimsuit (or bathing suit) for me?
Below we detail the opinion of our experts regarding the pattern making and sizing of the different patterns available on the website:
MEN / BOYS
- - WATER POLO BRIEF: An ideal swimsuit for swimmers who want the garment to fit snugly to the body. With double lining on the front and back.
- - SWIMMING BRIEF: The same swimsuit as the Water Polo but with only a single front lining. For this reason, the swimsuit exerts less pressure on the body.
- - BOXERS: Mid-length swimsuit (approximately 28 cm in height). Slightly more conservative as it covers more of the leg and groin area.
- - SUPER TANK: Swimsuit with a side height between the Brief and the Boxer. The side measures about 14 cm (double that of a normal Brief). It is a very popular swimsuit in Northern European countries.
- - JAMMER: Long swimsuit that reaches almost to just above the knee. It has a more conservative cut compared to the other patterns.
- - DRAG SUIT: Drag swimsuit made with mesh fabric. When swimming, it creates more resistance by dragging more water, making the training more intense.
WOMEN / GIRLS
- - REVOLUTION SWIMSUIT: Improved version of the traditional Thin Strap swimsuit. More ergonomic back shape for greater comfort while swimming.
- - WIDE STRAP SWIMSUIT: Swimsuit with wide straps that offer better support than thin straps and exert less pressure on the shoulder. Sometimes it can be more comfortable.
- - MERMAID SWIMSUIT: Swimsuit with a back inspired by Synchronized Swimming. Offers great freedom of movement and can be perfectly used for swimming practice.
- - THIN STRAP SWIMSUIT: Classic swimsuit with thin straps.
- - TEEN SWIMSUIT (within the Thin Strap category): Thin strap swimsuit without front lining.
- - RELAX SWIMSUIT: Swimsuit with a more covered back. It also has more capacity than other swimsuits, making it flattering for all body types.
- - SENIOR & MASTER SWIMSUITS: Perfect for adult women who want a pattern that adapts to the curves of the female body.
- - BIKINI: Different patterns available. Perfect for swimming or beach use.
- - WATER POLO SWIMSUITS: Specially designed for this sport. It has a fully closed back with an adjustable zipper.
- - LONG LEG SWIMSUIT: More conservative style with mid-length shorts. Perfect for more conservative or modest women.
**It should be noted that all these swimsuits can be used for recreational purposes or professional use, as they are made with the best raw materials on the market.
Are your swimsuits made in accordance with environmental regulations?
Are your swimsuits made in accordance with environmental regulations?
Indeed. Each of the components needed to make a swimsuit has a certification of compliance with European ecological standards. In other words, we use raw materials (fabric, thread, and other components) that hold the STANDARD 100 by OEKO-TEX® certificate, which is the world’s leading eco-label for textile products.
Additionally, this certification ensures that the textile products do not contain any substances harmful to health. At the business level, we have an environmental policy plan in place. The company management aligns with our absolute commitment to the environment, always seeking to minimize waste generation.
Where can I find the size charts?
Where can I find the size charts?
Inside each product page on our website, you can see the "Size Guide" just below the swimsuit sizes. By clicking on it, you can view the chart with measurements to help you choose the size that fits you best.
ORDERS
Why can shipments take between 10 and 15 days to arrive? Can they take less time?
Why can shipments take between 10 and 15 days to arrive? Can they take less time?
There are more than 5,000 swimsuits with different designs available on the website. This makes it impossible to have all of them in stock in every size. If that were the case, it would mean having over 1 million garments in stock waiting for an order of that swimsuit in that size to arrive.
As a result, most swimsuits are made as soon as an order is confirmed through the website. Our great competitive advantage lies in the wide variety of prints available. We do not work with seasons (spring/summer); instead, our designs are timeless and will always be available. This way, the most nostalgic swimmers will always be able to purchase a vintage design over 10 years old. Just as every week we launch new designs that are fun and groundbreaking.
For this reason, swimsuits must be specially made to satisfy our customers. This process involves digital printing of the swimsuit, printing on the fabric, and the subsequent tailoring and sewing of the garment. It is an almost manual process that takes time to ensure a top-quality garment. In other words... it is often said that good things take time.
However, we also have many swimsuits in stock in our main warehouse. So, it may be that the swimsuit you bought through the website is available for immediate shipping. As for accessories, they are always fully stocked. So if you can purchase them through the website, it means they are available in our warehouse and can be shipped automatically upon receiving your online order.
To which countries are the products shipped?
To which countries are the products shipped?
We ship worldwide. Shipping rates and free shipping thresholds vary depending on your country or region. You’ll be able to see the shipping costs and the minimum order value required for free shipping at checkout.
How to quickly claim an order?
How to quickly claim an order?
We recommend sending an email with the order confirmation code (a combination of 9 letters) to the following email address: info@turboswim.com This way, your claim will be handled directly by the person responsible for resolving issues related to online orders.
CUSTOMIZATION
Can I customize a single swimsuit (or another product) for myself?
Can I customize a single swimsuit (or another product) for myself?
Of course. We can customize all kinds of products for a single person (that is, just 1 unit). We handle the design development following the customer's instructions or preferences. You just need to send an email to info@turboswim.com and we will contact you to get started.
Or you can also use our tool in the “Customization” category to send us an initial design idea, which we will then refine to your liking. Payment for the custom order is made via bank transfer once the design is definitively confirmed.
How can I request a quote to place an order for my team (whether professional, amateur, or a group of friends)?
How can I request a quote to place an order for my team (whether professional, amateur, or a group of friends)?
You just need to get in touch via email at the following address: info@turboswim.com. The price per product, and therefore the total quote, may vary depending on the total order quantity.
Our team of designers will take care of the entire creative process. It’s enough to send us your logo or tell us your team colors. Our designers will send you several design proposals so you can choose the one you like best. On the other hand, we work with all types of clients – whether professional clubs, amateurs, or simply a group of friends who want to wear matching gear.
What types of sports do you customize products for? Also for Triathlon, Synchronized Swimming, CrossFit, Diving, Hockey, Underwater Sports, etc.?
What types of sports do you customize products for? Also for Triathlon, Synchronized Swimming, CrossFit, Diving, Hockey, Underwater Sports, etc.?
If your order has not yet been handled, you can reach out to our help team to change your delivery address. Once the order has been sent, we cannot make any changes.
PAYMENTS
Is it safe to make a purchase on the Turbo website?
Is it safe to make a purchase on the Turbo website?
Yes. It is completely secure. Our online address starts with HTTPS, so all the information transmitted during payment is properly encrypted.
That is, your card details and password are protected by this security system (through the SSL protocol) from the moment they are entered and are never sent to our company.

