Privacy Policy

Users accept the privacy and confidentiality terms by providing their personal data through any of the forms available on the website.

Personal data submitted by users will be treated confidentially and protected in accordance with current data protection regulations, including the General Data Protection Regulation (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights.

When users provide their personal data through any of the forms on our website, Crotton, S.A. will process it to properly manage the commercial relationship, respond to inquiries, process orders, manage shipments, returns or issues and, if users authorize it, send commercial information about the products and services offered by Crotton, S.A.

Crotton, S.A. guarantees the confidentiality of the data provided by users and undertakes not to sell it or disclose it to unrelated third-party companies, except where necessary to provide the contracted service, comply with legal obligations or where the user has given express authorization.

Users are responsible at all times for ensuring that the data they provide is truthful, accurate and up to date. Crotton, S.A. reserves the right to exclude from its services any users who have provided false or incorrect data, without prejudice to taking any legal action that may be appropriate.

In accordance with current data protection regulations, users may exercise their rights of access, rectification, erasure, objection, restriction of processing and data portability at any time, and, where applicable, withdraw their consent. To do so, they must submit their request by writing to the email or postal address provided in the contact information section.

Users may request to stop receiving commercial communications at any time by following the procedure indicated in each message received or by contacting Crotton, S.A. directly.

Likewise, users may request the deletion of their personal data where applicable under the relevant regulations. Upon receiving the request, Crotton, S.A. will process it in accordance with the legally established deadlines and requirements.